Home Page >> Privacy

Privacy

Website Privacy Policy
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

(1)        Privacy policy credit
This privacy policy was created using a privacy policy template from Website Law.

(2)        What information do we collect?
We may collect, store and use the following kinds of personal information:

(a)        information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, and operating system.)

(b)        information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases or sales conducted via our auction rooms.

(c)        information that you provide to us for the purpose of absentee bidding via our Absentee/Commission bid form.

(d)       information that you provide to us on our “Entry form” when entering goods into our auctions.

(3)        Cookies

Our website does not use cookies, however we may use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

Our advertisers or links to any other website may also send you cookies.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites.

(4)        Using your personal information
Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:

(a)        send statements and invoices to you, and collect payments from you.

(b)        send you an email, or contact you by phone or post, relating to specific purchases or sale items.

(c)        deal with enquiries and complaints made by or about you relating to the website or any business transactions.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

(5)        Disclosures

We may disclose information about you to any of our employees, officers, agents, or legal representatives insofar as reasonably necessary for the purposes as set out in this privacy policy.
In addition, we may disclose your personal information:

(a)        to the extent that we are required to do so by law;

(b)        in connection with any legal proceedings or prospective legal proceedings;

(c)        in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d)       to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

(6)        Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. However, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent in this way.

(7)        Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

(8)        Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
(a)        the payment of a fee; and

(b)        the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

(9)        Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

(10)      Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

(11)      Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to sonia@manorhouseauctions.co.uk or by post to


Sonia Hiscock
Manor House Auctions Limited
2 Padwick Close
Basingstoke
Hampshire
RG21 8XS

(12)      Data controller

The data controller responsible in respect of the information collected on this website is Sonia Hiscock  (address as above).